Ace365 bet's Terms & Conditions — Fully in Bengali

Ace365 bet is an online betting and gaming platform operated for Bangladeshi users. The following general terms apply to all members.

• Users must be at least 18 years old to use ace365 bet. ace365 bet reserves the right to verify your age.
• By using ace365 bet, you acknowledge that you are doing so of your own free will and at your own discretion.
• Ace365 bet reserves the right to modify, suspend, or discontinue any service at any time, with advance notice given to members wherever possible.
• It is solely the user's responsibility to comply with the laws of their own country when using ace365 bet.
• Ace365 bet will not be held liable for any losses caused by technical issues or third-party failures.
• The English version of these Terms & Conditions is the operative version. In the event of any ambiguity, ace365 bet's interpretation shall be final.

A valid and active account is required to access all services at ace365 bet. The following conditions must be met at the time of registration.

• Each individual may register only one account at ace365 bet. If multiple accounts are found, all of them will be closed and any deposited funds may be forfeited.
• You must provide your correct name, mobile number, and date of birth at registration. Providing false information may result in your account being closed at any time.
• Ace365 bet may request a copy of your national ID or passport at any time. Withdrawals may be held until KYC verification is complete.
• Members are solely responsible for keeping their account password and login details confidential. ace365 bet will never ask for your password by phone or email.
• Sharing or transferring your account to anyone else is strictly prohibited.
• By registering, you agree to ace365 bet's Privacy Policy and Responsible Gaming Policy.

We are committed to ensuring transparency and speed in all financial transactions at ace365 bet. The following terms apply to all transactions.

• The minimum deposit at ace365 bet is ৳100. Deposits can be made via bKash, Nagad, and Rocket.
• Deposits are generally credited to your account within 30 seconds. In the event of a technical issue, it will be resolved within 1 hour at most.
• The minimum withdrawal amount is ৳300. The maximum daily withdrawal limit is ৳50,000.
• Withdrawals are typically processed within 15 minutes. For larger amounts, processing may take up to 24 hours.
• KYC verification must be completed before making a withdrawal. Funds will be sent only to the mobile wallet registered to your account.
• Ace365 bet does not charge any fees on deposits or withdrawals. However, your mobile banking provider's own transaction fees may apply.
• Ace365 bet reserves the right to hold and review withdrawals in cases of suspicious transactions.

Ace365 bet's bonus program offers attractive benefits for members. However, each bonus comes with specific terms that must be followed.

• The welcome bonus applies only to a new member's first deposit. A second account created by the same person will not be eligible for the welcome bonus.
• All bonuses are subject to wagering requirements. Typically, you must wager 10–20 times the bonus amount before making a withdrawal.
• Maximum bet amounts when using bonuses may be limited on certain games. Full details are available on each promotion page on ace365 bet.
• Ace365 bet reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is detected, ace365 bet reserves the right to cancel the bonus and close the account.
• Cashback bonuses can be withdrawn directly, while reload bonuses are subject to wagering requirements.

The following rules apply to all members when placing bets on ace365 bet.

• Once a bet is placed, it cannot be cancelled. Please verify all details before confirming your bet.
• Ace365 bet reserves the right to void any bet placed on incorrectly published odds. In such cases, the full stake will be refunded.
• Odds in live betting change in real time based on how the match unfolds. Once a bet is confirmed, it will stand at the odds accepted at that moment.
• If any match or event is cancelled, the full stake for that bet will be refunded.
• Ace365 bet strictly prohibits betting from multiple accounts belonging to the same person, as well as syndicate betting.
• The minimum bet amount is ৳20, and the maximum single bet is subject to the limit set by ace365 bet.

• Ace365 bet lottery draws are conducted through a certified RNG system. Every draw is fully impartial and verifiable.
• Lottery tickets are non-refundable once purchased. Results are considered final after the draw is completed.
• Winnings up to ৳10,000 will be credited to your account automatically. Larger winnings may require verification.
• Jackpot prizes must be claimed within 30 days. Any prize not claimed within this period will be forfeited.
• If multiple tickets win the first prize in the same draw, the jackpot will be split equally among the winners.

The following actions are strictly prohibited in order to maintain the safety and integrity of ace365 bet.

• Creating multiple accounts or using another person's account.
• Collecting bonuses through fraudulent means or exploiting system vulnerabilities.
• Using ace365 bet for money laundering or any illegal financial activity.
• Placing bets using automated bots or software.
• Harassing other members or spreading false information.
• Attempting to gain unauthorised access to ace365 bet's systems.

• Members can close their account at any time by contacting ace365 bet customer support.
• Any balance remaining in your account at the time of closure can be withdrawn, provided no bonus wagering requirements are outstanding.
• If ace365 bet closes an account due to a rule violation, any forfeited funds will not be returned.
• Once a self-exclusion request is submitted, ace365 bet will close the account within 7 business days.
• Ace365 bet may apply an inactivity charge to accounts that have been dormant for an extended period.

Ace365 bet believes gambling should be fun, not stressful. Responsible gaming is our foremost commitment.

• Ace365 bet members can set their own betting limits — daily, weekly, or monthly.
• Self-exclusion can be activated at any time. Once enabled, it cannot be reversed before the specified period has ended.
• If ace365 bet notices suspicious behavior, the member will be notified and encouraged to practice responsible gaming.
• If an account is found to belong to a minor, it will be closed immediately.

• Ace365 bet does not sell or share members' personal information with third parties.
• Member data is used solely for service delivery and security purposes.
• Ace365 bet may be required to share information with authorities in order to comply with legal obligations.
• For full details on our privacy practices, visit ace365 bet's Privacy Policy page.

• Ace365 bet reserves the right to update these Terms & Conditions at any time.
• For any significant changes, ace365 bet will notify members via email or in-app notification.
• Continued use of ace365 bet after any changes have been made constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw your remaining balance at any time.

• For any complaints or queries, contact ace365 bet customer support at: support@ace365bet.onl
• Ace365 bet aims to provide an initial response to all complaints within 48 hours.
• Ace365 bet's decision is final in dispute resolution, though members may request arbitration.
• Live chat support is available 24/7 in Bengali.