Does ace365 bet share my mobile number with anyone?

No, ace365 bet never shares your mobile number with third parties. Only the information required to process a payment is shared with bKash or Nagad, and they are not permitted to use that information for any other purpose.

Will my data be deleted if I close my account?

After account closure, ace365 bet retains financial records for up to 7 years as required by law. Other personal data, however, can be deleted upon your request. Contact support@ace365bet.onl for more details.

Does ace365 bet track my location?

ace365 bet only determines your approximate location from your IP address, which is used for regional services and security purposes. ace365 bet does not track your GPS or precise location.

How do I opt out of marketing emails?

Every ace365 bet marketing email includes an "Unsubscribe" link at the bottom — simply click it to stop receiving marketing messages. You can also email support@ace365bet.onl and we will process your request within 3 business days.

If ace365 bet is hacked, will my data be at risk?

ace365 bet data is encrypted, which means that even in the event of a breach, your information cannot easily be read. In any security incident, ace365 bet will notify affected members within 72 hours and provide guidance on steps to take, including changing your password.

ace365 bet | Privacy Policy — Your Data, Protected

1

What Data ace365 bet Collects

Ace365 bet collects two types of information — what you provide directly and what is automatically collected from your device.

Data Type	Example	Why We Collect Your Data
Identity Information	Name, date of birth, national ID	KYC Verification & Age Confirmation
Contact Information	Mobile number, email address	Account Communications & Security
Financial Information	BKash/Nagad number, transaction history	Payment Processing
Device Information	IP Address, Browser, Operating System	Security & Fraud Prevention
Usage Information	Game history, betting patterns	Service Improvement & Responsible Gaming
Location Data	Approximate location (IP-based)	Compliance with Regional Services and Regulations

ace365 bet never stores your full bank account number or complete card details.

2

How Your Information Is Used

Ace365 bet uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below.

Creating, managing, and securing your account. Verifying your identity and preventing unauthorized access.
Processing deposits, withdrawals, and other financial transactions. Verifying details to ensure accurate payments.
Providing ace365 bet's gaming, betting, and lottery services, and customizing the experience to match your preferences.
Sending promotions and bonafide offers. However, ace365 bet will only send marketing messages if you have given your consent.
Preventing fraud, money laundering, and other illegal activities.
Analyzing usage patterns to ensure responsible gaming and identifying potentially problematic behavior.
Generating analytics and statistics to improve ace365 bet services (no personally identifiable information is used).
Fulfilling legal obligations and meeting regulatory requirements.

3

Data Sharing Policy — Who We Share With and Who We Don't

Ace365 bet treats member data confidentiality as its highest priority. Below is a clear breakdown of the circumstances under which information may be shared.

Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to complete a transaction.
KYC Partner: Limited data may be shared with licensed third parties for identity verification purposes.
Law Enforcement: ace365 bet may be required to share data in response to a court order or valid legal request.
Never shared: ace365 bet never sells or transfers your data to advertising companies, data brokers, or any other third parties.

ace365 bet's commitment: Your data will never be sold. This is a core principle of ace365 bet and a commitment that will never change.

4

How ace365 bet Protects Your Data

Ace365 bet uses industry-standard security measures to protect your personal information.

All data transmissions are secured with 256-bit SSL/TLS encryption. Information exchanged between your browser and ace365 bet servers remains fully encrypted at all times.
Ace365 bet servers are protected by firewalls and intrusion detection systems. Any unauthorized access attempts are identified and blocked in real time.
Sensitive information such as passwords is stored in hashed form. No ace365 bet employee can ever view your password.
Regular security audits and penetration testing are conducted on ace365 bet's systems to proactively identify any vulnerabilities.
Ace365 bet staff can only access the information required for their specific role. All data access is logged.
In the event of a data breach, ace365 bet will notify affected members within 72 hours and take all necessary steps to address the situation.

5

Cookie Policy

Ace365 bet uses cookies to improve your experience on the website. Below is an overview of the types of cookies ace365 bet uses.

Essential Cookies: Essential for login sessions and security. Without these cookies, core ace365 bet services will not function.
Performance Cookies: Used to monitor the performance of the ace365 bet website. No personal data is collected.
Functionality Cookies: ace365 bet uses these cookies to remember your preferences, such as language and settings.
Advertising Cookies: ace365 bet does not use third-party advertising cookies.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of ace365 bet.

6

Your Data Rights

As an ace365 bet member, you have the following rights over your personal information.

Right to Access Your Data

You have the right to request a copy of all personal data ace365 bet holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

After account closure, you may request the deletion of certain data.

Right to Opt Out of Marketing

You can opt out of ace365 bet marketing messages at any time.

Data Portability

You can request a download of a copy of your data.

Right to Restrict Processing

You may request that your data be restricted to specific purposes only.

To exercise your rights: Email us at support@ace365bet.onl or reach out via live chat. ace365 bet will respond within 30 business days.

7

Minor Protection Policy

Ace365 bet strictly prohibits anyone under the age of 18 from using its services. Age verification is carried out at the point of registration.
Ace365 bet does not knowingly collect data from minors. Any account suspected of belonging to a minor is acted upon immediately.
If a parent or guardian believes their child has registered an account on ace365 bet, please contact us at support@ace365bet.onl. ace365 bet will act promptly.

8

How Long Your Data Is Retained

All data is stored for the duration of your active session.
After account closure, financial transaction records are retained for up to 7 years to meet legal obligations.
Age verification documents are deleted 5 years after account closure.
Marketing preference data is deleted within 30 days of a removal request.
Ace365 bet regularly deletes data that is no longer needed.

9

Privacy Policy Updates

Ace365 bet may update this privacy policy from time to time. The date of any changes will always be displayed at the top of the page.
For significant changes, ace365 bet will notify members via email or in-app notification.
Continued use of ace365 bet after any changes will be considered acceptance of the updated policy.

10

Contact — For Privacy-Related Inquiries

For any questions about this Privacy Policy or your personal data, please get in touch with ace365 bet.

Email: support@ace365bet.onl — use this email for all privacy-related requests.
Live Chat: 24/7 live chat support is available on the ace365 bet website and app.
Response Time: ace365 bet will respond to data rights requests within 30 business days.

Ace365 bet's Privacy Policy — Your Data, Our Responsibility

Introduction — Why the ace365 bet Privacy Policy Matters